Privacy Policy

Information We Collect

When you use our website, we may collect information you give us directly — such as your name, email address, and quiz responses when you complete the hair assessment or contact us.

When you place an order, checkout is handled by Shopify, which collects the payment and shipping details needed to fulfill your purchase. We also receive basic order information so we can support you.

We automatically collect limited technical information, such as the pages you visit and the type of device you use, to help us understand how the site is used.

How We Use Your Information

We use your information to respond to enquiries, provide quiz results and offers you request, fulfill and support orders, and improve the website and our products.

If you give us permission, we may send you updates about products, offers, and the protocol. You can opt out of marketing messages at any time.

Sharing Your Information

We do not sell your personal information. We share it only with the service providers that help us run the business — such as Shopify for checkout and order fulfillment, and our website hosting and analytics providers — and only as needed for those services.

Cookies and Analytics

The site uses cookies and similar technologies for essential functionality and to understand visitor traffic in aggregate. You can control cookies through your browser settings.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you. To make a request, contact us at hello@mrbyebye.com and we will respond as soon as we reasonably can.

Data Security and Retention

We take reasonable measures to protect your information and keep it only as long as needed for the purposes described in this policy, or as required by law.

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page.

Contact Us

Questions about this policy or your information? Email us at hello@mrbyebye.com.