Shipping Policy

Processing Time

Orders are processed within [PLACEHOLDER: e.g. 1–2 business days] of being placed, excluding weekends and holidays. You will receive a confirmation email when your order is placed and a tracking email when it ships.

Shipping Carriers and Timeframes

We ship via [PLACEHOLDER: carriers, e.g. USPS, UPS, FedEx]. Standard shipping within the United States typically takes [PLACEHOLDER: e.g. 3–7 business days] after processing.

Delivery timeframes are estimates, not guarantees. Carrier delays, weather, and peak-season volume can extend delivery times.

Shipping Rates

Shipping rates are calculated at checkout based on your order and destination. [PLACEHOLDER: free shipping threshold, if any — e.g. 'Orders over $X ship free.']

Where We Ship

We currently ship to [PLACEHOLDER: shipping regions — e.g. 'addresses within the United States']. We do not currently ship to PO boxes / internationally [PLACEHOLDER: adjust to match your actual policy].

Order Tracking

Every order includes tracking. Once your order ships, you will receive an email with a tracking number so you can follow your package to your door.

Lost, Damaged, or Missing Orders

If your tracking shows a delivered package you did not receive, or your order arrives damaged, contact us at [PLACEHOLDER: contact email] within [PLACEHOLDER: e.g. 7 days] of the delivery date and we will make it right.

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address, but we will always do our best to help.

Contact Us

Questions about shipping? Email us at [PLACEHOLDER: contact email].